Waiters and Waitresses are the fundamental part and essential ingredient of every restaurant team delivering front of house service and that vital all important connection with the customer. They are able to provide food suggestions, meal offers and promotions whilst making it easy to pay the bill.
Restaurant pager systems and similar waiter calling systems can work perfectly alongside both experienced and inexperienced waiting staff by providing them with a systematic means of “who’s next”. Such systems have been around in many guises for some time, they are easy for the customer to understand and use – by simply pressing the button on the table an alert or beep is sent to the waiting staff. Although they are simple in principle they often require maintenance, batteries and are not ideal for outside locations as they are exposed to a wide range of weather. Each member of your waiting staff needs to carry a pager. Of course, a pager system also requires the purchase of the initial hardware as an up-front investment – and it’s a higher cost the more waiters and waitresses you have.
The widespread availability of customer smartphones and their integration and use for everyday tasks on the other hand has enabled getWaiter to provide a link between the waiters and the customer that requires no maintenance by the business and is FREE to use for the business and the customer. Find out more about how getWaiter works. This means no speculative investment in potentially expensive pager hardware while still retaining the potential benefits of technology to your business. If you already own a laptop or tablet computer, you have all the equipment you need to start using getWaiter.
This low maintenance call button system, getWaiter, does not replace the waiter, it does not rely on the customer to take a detailed order or place menu selections with the kitchen. Its role in the restaurant, bar, café or hotel is simply to make a relevant member of staff aware that a customer requires service. Optional customer feedback and data insight reports can be purchased as a cost option.
