At restaurants, you can have too much of a good thing. That’s what happened to me and a friend the other day when we went out for a bite to eat.
But before you jump to conclusions, I didn’t over do it with the merlot, and nor did I order two portions of chocolate gateaux when one would have done.
No, the problem with our meal was simply that the waiters were asking too many questions too often. I’m sure it’s happened to you too – every five minutes a waiter pops up to check that the meal is ok, ask if you want more drinks, or if the table needs moving three inches to the left.
It’s a strange problem, because in a way, they are being brilliantly attentive, doing what they should be doing and tending to your every need. The problem is that sometimes, it can go too far.
It can be so bad that it feels like you’re being stalked as you eat, with various staff hovering over your shoulder constantly, staring at your wine glass so they’re ready to spring into action as soon as it drops below half-full.
It makes having an enjoyable conversation practically impossible too as you keep getting interrupted, sometimes by more than one waiter because they don’t seem to know that their colleague has already asked the same thing moments earlier.
So what’s the answer? Well at getWaiter!, we think we’ve got the perfect solution. Our table service app can avoid all the repetitive questions from multiple staff, but still make sure that waiters are available the instant they’re needed.
Diners call the waiter over using a smartphone app, and staff get notified immediately on their wifi-connected tablet at the bar or waiter station. That means waiters don’t need to hover near tables or constantly check everything’s ok, because thanks to the getWaiter! system, they can be completely confident that every customer can call them at the press of a button.
This way, diners never feel hassled, and can completely relax into their evening, knowing that whenever they need something, a waiter will be ready.
So if you want a restaurant where customers get perfect table service while waiting staff are effortlessly in control, read more about getWaiter!’s features here.
getWaiter! is available free on IOS and Android.