Category: Latest News

How to Turn BAD into GOOD Customer Experience using getWaiter!

Giving customers the opportunity to leave INSTANT feedback increases the chance of fixing any customer experience issue before the perception chapter is closed.

It is hard to put a smile on a customer that has already left your site with a sour taste in his mouth. You have potentially lost that customer forever; in fact you may have lost multiple customers as each of them carries a social cost. It is a tricky threat that takes a lot of effort to be turned into an opportunity for the business.

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Silverstone Real Ale Brewery enter the GREATWORTH Soap Box Derby 2017

Silverstone Real Ale Brewery are proud to announce they will be taking part in the GREATWORTH Soap Box Derby 2017. Sponsored by getWaiter! and inspired by the fusion of Rocket Science and Real Ale, their creation is sure to be like no other!

This year, the event is raising funds for local Air Ambulance Services. A  charity that have been saving lives in the Home Counties for the last decade. Last month alone the charity flew 316 separate lifesaving missions.

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Bar Magazine: New smartphone app helps customers call their waiter

On the creation of getWaiter, Paul Tombs, managing director of parent company Geniusin, said:

“The catering sector is saturated with restaurant finding apps, restaurant coupon apps and even restaurant management apps. But, until now, there’s been no solution to the universally felt discomfort of trying, often in vein, to get the attention of a waiter. The strength in getWaiter’s design is in its ability to solve a widespread, real world problem head on with no fuss or frills.”

Read the full article here  via Bar Magazine