With the recent announcement that Hilton International is planning a $500 million investment into mobile technology to leap frog its competitors, the hospitality mobile app space is hotting up. With plans to allow you to use your mobile to book in and as a room key hospitality industry is looking to tap into the ever growing enthusiasm for mobile applications. Recent statistics suggest that in 2010 around 28% of hotel guests owned a smartphone with the number rocketing up to 76% in 2013.
With customer service as one of the major key arenas of battle between competing brands waiter paging systems have often provided an edge. getWaiter! has now taken this goal and moved it into the 21st Century and the mobile arena. A global one brand app allowing hospitality merchants to incorporate a waiter calling system into their already established management systems, getWaiter! is no ordinary restaurant “beeper”.
The system allows for collection of real time food and service ratings along with wait times and promotional offers. Unlike other restaurant pagers this is a “bring your own device” application both for the consumer and the hospitality merchant, taking advantage of those three quarters (and rising) of customers with a smartphone. As a business, all you need is a laptop or tablet in order to operate the system.
getWaiter! is the mobile app rapidly replacing traditional waiter call button systems!
