United Kingdom has 8.5 million dog owners, with over 32,000 businesses and public places registered on it’s Dog-friendly Database. Having a dog-friendly business is only half of the formula to leap ahead of the competition and chew up a piece of the market share. The other half is working to create exceptional customer experiences for both owners and their companions. Continue reading “Attract customers with four-legged companions to dog-friendly pubs”
Tag: Customer Experience
getWaiter! The Ultimate Mystery Shopper Tool
Could it be considered that we substitute dedicated mystery shoppers for technological advances? Solutions, which not only gather mass quantitative and qualitative data, but also, come at a fraction of the price? A departure from traditional methods of collecting research data can begin.
The only mystery is to what extent can this transition occur without jeopardising the quality of the gathered information.
Continue reading “getWaiter! The Ultimate Mystery Shopper Tool”
