Social Media Reviews Management – A getWaiter! Winter Tale

The winter holidays, the wonderful bliss, the restful peace and reconnecting with family time; is over. A very important time indeed, for many of us, as we reflect on various food feasts, parties and vacations that make this time of the year most special and memorable. We look to the new year, the challenges and rewards that it will bring. My winter break got me thinking: let’s start this year talking about Social Media Reviews Management.

“And I wanted to share it with everyone I know, and didn’t know”.

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EPOS Data and Incremental Performance Improvements

“We already have lots of data from our EPOS system”

If that is your way of greeting new opportunities, then think again. You may already be swamped with plenty of EPOS Data, but how useful do you make it? At the end of the day it’s the quality not the quantity that will really help you open up areas for Incremental Performance Improvements.

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Incremental Performance Improvements with getWaiter!

The key to increasing your Market Share is the ability to monitor, control and respond to your customer experience performance on a continuous basis.

The key to identifying working traits of the various outlets that should be replicated across your entire chain is the ability to Benchmark.

The key to staying on top of your own game and exceeding your customer expectations is the ability to find room for Marginal Gains.

Three keys – one tool to unlock the whole chain, getWaiter!

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