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The UK Hospitality Industry needs trained staff. What will be your tactic on this crucial battleground – staff retention or recruitment?
Truth be told, you will be a subject to both, however staff retention is what you really want to bet on, to claim your long term winnings. Recruitment disrupts the team; it inevitably involves additional costs and training to settle new employees in the right mindset of working ethos and shared business values that you want them to represent.
Once recognized as a “waiter calling and feedback app” now serving the biggest players of the hospitality Industry as “The Waiter Calling and Customer Experience Tracking Tool”.
Since the launch 3 years ago, getWaiter! has continuously been focusing on improving and expanding its current features and capabilities. Whilst the aim remained straight forward the Buzz2Get tool getWaiter! keeps on expanding far and beyond, striving to provide a service which results in improved business performance and therefore increased profitability.
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Throughout my entrepreneurial career I have learnt that:
1) If you can put a man on the moon then everything is possible, don’t give up.
2) If it were easy everyone would be doing it.
3) Every business makes mistakes, it’s about how you deal with these that separates you, your sheer dogged enthusiasm and commitment to fix it says more about the business, than any sales blurb, and your customers will respect you for it.
– Paul Tombs, Founder and Managing Director , Geniusin Ltd
